Tuesday, December 13, 2011

People say to buy American products only but do they realize how they get overpriced?

HP is an American company which makes computers and computer related equipment. 3 lawsuits have been filed against their HP inkjet printers. The first lawsuit (Ciolino) claims that certain HP inkjet printers used "low on ink" messaging technology to indicate that replacement of a cartridge is needed when the cartridge is not empty and is capable of additional printing, and that this technology confused customers into prematurely replacing their inkjet cartridges. The second lawsuit (Rich) claims that certain HP color inkjet printers used color ink in addition to black ink when printing black text and images without disclosing this to consumers and without providing consumers with the option of disabling this feature, that HP misrepresented and/or failed to disclose the actual page yield for the products at issue (including the true basis for the page yield and cost per page information provided to consumers), and that HP failed to disclose its use of color ink when printing black in connection with stating its page yields. The third lawsuit (Blennis) claims that HP designed certain inkjet printers and cartridges to shut down on an undisclosed expiration date, and that at this point consumers are prevented from using any ink remaining in the expired cartridge and from using all of the printer's functions until the expired cartridge is replaced.

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